Editing Tickets

Edit your tickets

If you need to edit tickets that are already on sale, you can amend:

• Ticket allocations
• On-sale / off-sale dates and times
• Visibility

To edit your tickets:

1. Head to RA Pro
2. Click on the event you want to edit tickets for
3. Click on the three dots next to the ticket tier and select "edit"
4. Once you’ve made the changes, click “save"

If you want to hide or unhide a tier, please refer to the Hidden tickets how to guide.

Deleting tickets:

If your account has auto approval, you can also delete your tickets (providing none have sold).

To delete a ticket:

1. Head to RA Pro
2. Click on the event you want to edit tickets for
3. Go to the "Tickets" tab > "Ticket management"
4. Click on the three dots next to the ticket tier and select "delete”

If you are not able to see the delete button and want to delete some tickets please contact [email protected]

If you’re an event promoter or event organiser and you still need help, go to RA Pro and login. Then use the “Help” button in the corner to contact us.