RA Ticket Scanner: How to get setup and login
1. Logging in
Enter the username and password that controls the primary promoter account
Secondary users:
If you have door staff, we recommend you set a secondary user password. Those who login using a secondary password cannot see statistics, add guestlist, or change ticket allocations.
To do this, head to RA Pro, navigate to Ticket Management and set the password under the 'RA Ticket Scanner' section at the bottom of the page. We recommend you change the password for every event. The username remains the same as the primary login.
Tertiary users:
If you want to hide the names of guests on the app then you can also set a tertiary user password.
To do this, follow the same process as above for secondary users.
2. Select promoter
Select your account from the list on the screen.
3. Select event
You will be able to select events from a list of current or past events. Select the event you want to scan tickets for.
More:
- RA Ticket Scanner
- RA Ticket Scanner: Feature walkthrough
- RA Ticket Scanner: Uploading external tickets
If you’re an event promoter or event organiser and you still need help, go to RA Pro and login. Then use the “Help” button in the corner to contact us.