Finding and Using Your Promoter ID

What is a Promoter ID?

Why do I need my Promoter ID?

Where can I find my Promoter ID?

What is a Promoter ID?

Your Promoter ID is a unique number that identifies your promoter profile across the Resident Advisor (RA) platform. This ID is typically between 3 and 6 digits long

Why do I need my Promoter ID?

To receive payments for your ticket revenue, our payment partner, Hyperwallet, may need to verify your details. If your promoter account is set up as a Business, you will be required to provide your Promoter ID to complete this verification. This request will come from [email protected] and look like the below example email.

Verification request email from Hyperwallet

Where can I find my Promoter ID?

You can find your Promoter ID in several locations:

  • Emails from RA: Your ID is located at the top of emails we have sent to you.
  • Your RA Pro dashboard: You can access your ID by following these steps:
    1. Log in to RA Pro at https://ra.co/pro/promoters.
    2. Select the relevant promoter profile.
    3. You will land on the Promoter Details page, where you can view and copy your ID.
  • Your Public URL: Your Promoter ID is also visible in the URL of your public promoter page on ra.co. The format is ra.co/promoters/{promoterID} .
Promoter ID in an email

Promoter ID in RA Pro
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